Frequently Asked Questions
Everything you need to know about your eFavormart shopping experience.
How long will it take to receive my order?
Standard processing takes 1-2 business days. Shipping times vary by location, typically arriving within 3-7 business days for domestic orders. Expedited shipping options are available at checkout.
What is your return policy for event decor?
We accept returns on most items within 30 days of delivery, provided they are in their original, unopened packaging. Please note that personalized items and certain clearance goods are final sale.
Do you offer bulk discounts for large events?
Yes, we specialize in wholesale pricing for weddings and corporate events. Bulk discounts are automatically applied to qualifying quantities on specific product pages.
Can I request fabric samples for linens and tablecloths?
To ensure the perfect color match for your event, we recommend purchasing a single piece as a sample before placing a large bulk order, as we do not offer free swatch kits at this time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay for a secure and seamless checkout experience.
What should I do if my items arrive damaged?
Please inspect your package upon arrival. If any items are damaged, contact our customer service team within 48 hours with photos of the damage to initiate a replacement or refund.